Free Lifetime Replacement Parts
Jiadrooe Lifetime Free Replacement Parts Program
Built for Life. Supported for a Lifetime.
At Jiadrooe, we don't just sell you a tent; we welcome you into a community of lifelong explorers. We understand that over years of rugged adventures, small components may experience wear and tear. To ensure your gear is always adventure-ready, we are proud to offer our Lifetime Free Replacement Parts commitment.
What Is Included?
We provide free replacements for all essential hardware and accessories of your Jiadrooe Roof Top Tent, including but not limited to:
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Installation Hardware: All bolts, nuts, washers, and mounting brackets.
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Structural Support: Replacement tension poles and canopy rods.
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Essential Accessories: Shoe bags, storage pockets, and interior organizers.
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Operation Components: Zipper pulls, buckles, and ladder straps.
How the Shipping Works
Our goal is to get your parts to you as quickly and affordably as possible:
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Local Inventory: If the required parts are in stock at your regional warehouse, we provide Free Shipping directly to your door.
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Global Fulfillment: If the parts are currently unavailable in your local region, we will ship them from our central factory. In this case, the parts remain free, and we only ask you to cover the international shipping cost.
Why Do We Offer This?
Because we own our factory and control our entire supply chain, we have the confidence to support our products forever. We want you to focus on the horizon, knowing that Jiadrooe has your back, no matter how many miles you’ve traveled.
How to Request Parts?
It’s simple. If you need a replacement, please contact our support team with:
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Your original Order ID.
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A photo of the part that needs replacing.
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Your current shipping address.
Adventure with confidence. We’ve got you covered for life.