Shipping Policy

Our Fulfillment Process

To ensure you receive your Jiadrooe gear in perfect condition, every order undergoes a thorough logistics assessment. Upon receiving your order, we immediately verify stock availability in our local regional warehouses. Once confirmed, your order will be processed and dispatched within 3 business days.

Estimated Delivery Times

Delivery times vary depending on the product size and warehouse location:

Please Note: For Roof Top Tents (Oversized Items), delivery is handled via a combination of Sea Freight and Truck Delivery. Due to the specialized handling required for these large items, shipping speeds are naturally slower than standard parcel post.

Important Logistics Information

• Oversized Shipping: Roof top tents are classified as oversized cargo. These require specialized freight carriers, and the final delivery date is determined by the logistics company's local schedule.

• International Fulfillment: If an item is out of stock in your local region, we will ship directly from our central manufacturing hub. Delivery typically takes 25 to 40 days depending on your local customs processing and regional infrastructure.

• Real-Time Inquiries: Because shipping conditions vary significantly by country and region, we highly recommend contacting us before placing your order.

Need Help?

We are here to ensure your journey starts smoothly. If you have any questions regarding stock levels, shipping costs, or delivery timelines to your specific location, please reach out to our support team.

Contact our Customer Support for a real-time shipping quote and inventory check.